LEGAL REFERENCE

How we handle your privacy at cd44

Your account information, payment details and gaming history stay secure on our platform. We've built our privacy practices around Pakistani regulations and international data standards so you can...

Data EncryptionAccount SecurityPayment Privacy
cd44 How we handle your privacy at cd44

Our privacy posture and data practices

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

REACH OUR TEAM

Get answers about your privacy

Live Chat Connect with our support team during account hours...
Email Support Send privacy requests to our compliance team. We...
Account Settings Update your communication preferences, manage notification frequency and...
WHY YOU CAN TRUST US

Our privacy credentials and commitments

Encryption Standard

All transactions and account logins use TLS 1.2 encryption, the same standard banks use to protect deposits and withdrawals across Pakistan.

Payment Data Separation

JazzCash, Easypaisa, SadaPay and Raast payment details never touch our main servers. Payment processing happens through secure third-party gateways only.

Audit Trail

Every login, deposit and withdrawal is logged so you can review your account activity in your history section anytime.

Data Minimalism

We ask only for information you need to provide: your name, phone number and address to verify your identity and open your account.

No Cookie Tracking

We use session cookies only for your account login. We don't track your browsing across other sites or sell your browsing habits.

Annual Review

Our privacy practices are reviewed each year against Pakistan data-protection guidance and international standards to stay current.

CONSISTENT ACROSS PAGES

How our privacy policy aligns across the platform

01

Account Privacy

Your login credentials and two-factor authentication settings are protected the same way across our website, mobile app and live tables section.

02

Payment Consistency

Whether you deposit via JazzCash, Easypaisa, SadaPay or Raast, the payment flow encrypts your details identically before reaching our gateway.

03

Withdrawal Verification

All cash-out requests follow the same identity checks and fraud-screening rules regardless of whether you play slots, live casino or sportsbook.

04

Support Access

Your support conversation history and data-request ticket are stored under the same privacy controls across chat, email and in-app messaging.

05

Device Sync

Your account activity on desktop, mobile app and tablet is unified under one privacy envelope so data doesn't scatter across devices.

06

Deletion Rights

If you request account deletion, the same data-removal process applies to your gaming history, payment records and support tickets simultaneously.

07

Update Frequency

When we update our privacy terms, the change applies across all pages and channels on the same date so you see one unified policy.

PLATFORM HIGHLIGHTS

What defines our privacy framework

Zero Third-Party Sharing We don't pass your account data to advertisers, affiliate networks...
Mobile App Privacy Our app requests only location permission to show regional promos...
Withdrawal Transparency When you cash out to JazzCash, Easypaisa, SadaPay or Raast...
Dormant Account Policy If your account sits inactive for two years, we anonymize...
Support Chat Logging All support conversations are recorded for training and fraud prevention...
Breach Notification If any player data is ever compromised, we notify you...

Privacy questions answered

We keep your complete gaming history for seven years to comply with Pakistan tax and payment-verification requirements. After that period, we archive older records but retain your account profile. You can download your full history anytime from your account dashboard.

Yes. Request account deletion through our support team and we'll remove your personal information within 14 days. Tax records and withdrawal history are retained for seven years as required by law, but your gaming profile and payment details are wiped immediately.

No. Your phone number stays on cd44's servers. When you deposit via JazzCash or Easypaisa, those networks generate a one-time transaction link. We never hand over your contact details to payment partners.

Your login is encrypted end-to-end, so the WiFi network can't see your password or account details. We recommend enabling two-factor authentication on your account for extra protection when logging in from public networks.

Before we process your cash-out, we verify your identity by checking your account history, withdrawal address and recent deposit method match your account. Large withdrawals may trigger an extra SMS confirmation to your registered mobile number.

Our app requests only location permission to show you region-specific promotions. We never access your contacts, photos, messages or other apps on your device. You can disable location permission anytime in your device settings.

We collect your full name, date of birth, phone number, email and residential address to verify your identity and process deposits through JazzCash, Easypaisa, SadaPay and Raast. We don't ask for your financial details or employment history.